Troubleshooting

Apple Troubleshooting Menu

• Forgotten Passcode :

If you've forgotten your iPhone passcode – Apple Support (UK)

• Forgotten Apple ID password:

If you have forgotten your Apple ID password – Apple Support (UK)

• Backup your iPhone:

How to back up your iPhone, iPad and iPod touch – Apple Support (UK)

• Update your device:

Update your iPhone or iPad – Apple Support (UK)

• Battery Drain: 

iPhone Battery Draining Fast - iFixit Troubleshooting 

 

(Give us a call 07464026296)

• Screen not Responding:

If your screen isn't working – Apple Support (UK) 

(Give us a call 07464026296)

• Slow Performance:

If your iPhone or iPad is running slow – Apple Support (UK) 

(Give us a call 07464026296)

• Wi-Fi Connectivity Issues: 

If your iPhone or iPad is running slow – Apple Support (UK)

• Cellular Network Problems:

If you see No Service, Searching or SOS on your iPhone or iPad – Apple Support (UK)

• App Crashes:

Easy solutions for when your iPhone apps keep crashing (macpaw.com)

• Overheating:

If your iPhone or iPad gets too hot or too cold - Apple Support (UG)

• No Sound or Audio Issues: 

If you can't hear any sound or hear distorted sound from your iPhone, iPad or iPod touch speaker – Apple Support (UK) 

(Give us a call 07464026296)

• Touch ID/ Face ID Issues:

If Face ID isn’t working on your iPhone or iPad Pro – Apple Support (UK) 

(Give us a call 07464026296)

• Software Updates Not Installing:

If your iPhone or iPad won't update – Apple Support (UK)

• Lost or Deleted Data:

Recover deleted files on iCloud.com – Apple Support (UK)

Android Troubleshooting Menu

• Battery Drain:

Visit Android forums, community websites, or Android device manufacturer's support pages for tips on improving battery life.

Popular Android tech websites may feature articles on battery-saving techniques.

• App Crashes and Freezes:

Check the Google Play Store for app updates, or uninstall and reinstall problematic apps.

Android forums, Reddit's r/Android, or XDA Developers forums often have solutions for app-related issues.

• Slow Performance:

Visit Android forums, Android enthusiast websites, or tech blogs for guides on optimising performance.

Android community websites frequently have articles on improving device speed.

• Wi-Fi Connectivity Issues:

Android device manufacturer's support pages and Android community forums offer guidance on Wi-Fi problems.

Google's official Android help centre may have relevant articles.

• Mobile Data Problems:

Carrier support websites and forums are useful for network-specific issues.

Android community forums or Reddit's r/Android can offer advice and solutions.

• Overheating:

Android community forums, Android news websites, and tech blogs often have articles on preventing overheating.

Android enthusiast websites may feature articles on cooling methods.

• App Permission Problems:

Visit Android device settings to manage app permissions or reinstall problematic apps.

Android help centres, tech blogs, and Android enthusiast websites often provide guides on managing app permissions.

• No Sound or Audio Issues:

Android device manufacturer's support pages provide instructions for troubleshooting audio problems.

Android forums, Reddit's r/Android, or XDA Developers forums can offer user-generated solutions.

• Device Won't Boot or Stuck in Boot Loop:

Consult Android forums, community websites, or the device manufacturer's support pages for steps on dealing with boot issues.

Online guides from Android tech websites may offer recovery options.

• Storage and Memory Problems:

Android community websites, Android enthusiast forums, and tech blogs often have articles on managing storage and memory.

Google's official Android help centre may contain relevant articles.

• Lost or Deleted Data:

Visit Android forums, community websites, or tech blogs for data recovery solutions.

Third-party data recovery software websites may offer solutions for lost data.

• Software Updates Not Installing:

Check the device manufacturer's support pages or Android forums for help with update issues.

Android enthusiast websites and tech blogs often have guides on updating Android.